Rise Up, Entrepreneurs

No, there is no long-term commitment required with Flexport. Payment terms are due upon receipt, which means you need to make the payment as soon as the invoice is generated and is based on the services provided. Learn more about our billing and invoicing details.

Flexport can handle most products, including apparel, footwear, and consumer packaged goods, as long as they meet the size and weight criteria of being under 40”x30”x15” or under 50 lbs. There are some goods that are ineligible due to safety concerns, such as those containing lithium batteries or hazardous materials. Learn more about restricted products.

Yes, you can sell your products internationally using Flexport. We offer support for international orders with options for both Delivered Duty Paid (DDP) and Delivered Duty Unpaid (DDU). Learn more about how to utilize Flexport for fulfilling international orders.

Non-compliance refers to situations where products sent to our partner fulfillment centers are not packaged or labeled correctly, or they fall under our list of restricted items. When your SKUs are non-compliant, Flexport and the fulfillment center need to take corrective actions before the products can be received and made available for sale. Learn more about non-compliance.

If this is a concern with suppliers, Prep is an optional service that you can use to simplify your processes for many destinations and ensure your products are properly prepared and ready to sell. You can mix and match Prep with any of our other solutions like Freight, Reserve Storage, or Returns in order to customize your own logistics infrastructure, whether or not you already use Flexport for fulfillment. Learn more about Prep Services.