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How Can I Follow a Specific Shipment?

If you would like to follow a specific shipment within the Flexport app, follow these instructions.

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If you’d like to receive updates about a particular shipment, but not all of your company’s shipments, you may do so using the Subscriber functionality:

Here are the steps to follow (as illustrated above):

  1. Select the shipment or quote you’d like to follow.
  2. In the upper-right corner of the shipment, there is a drop-down menu listing all people who currently subscribe to the shipment. Click the menu, select your name, and you will now be listed as a subscriber.

For quotes, the drop-down menu will be located here:

For shipments, the drop-down menu will be located here:

If you wish to automatically subscribe to all shipments, you may do so via your account settings:

  1. Click your account icon in the upper-right corner of the screen; then, click the blue My Account button.
  2. Choose Notifications.
  3. Under the Subscribe me to options, select "All shipments within my organization."

How can I subscribe to a specific set of shipments?

If you would like to subscribe to a customized set of shipments -- for example, only shipments that move through specific ports, countries, or locations -- choose "A custom set of shipments within our organization" in your subscription preferences. Click here for more details about how to set this up.

How will I be notified of updates?

This depends on how you have configured your Notification Settings. Click here to read more about these options.

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Customs brokerage services are provided by Flexport’s wholly-owned subsidiary, Flexport Customs LLC, a licensed customs brokerage with a national permit. International ocean freight forwarding services are provided by Flexport International LLC, a licensed Ocean Transportation Intermediary FMC# 025219NF. U.S. trucking services are provided by Flexport International, LLC, a FMCSA licensed property broker USDOT #2594279 and MC #906604-B. Cargo insurance is underwritten by an authorized insurance company and offered by Flexport affiliates. Insurance coverage is not available in all jurisdictions. See for more cargo insurance information and disclosures. All transactions are subject to Flexport’s standard terms and conditions, available at 沪ICP备16041494号

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