Skip to content




Canada Remote, Toronto, Vancouver

Apply Now

Customs Associate

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make it easy and accessible for everyone. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Help streamline client’s customs processes

The opportunity:

Flexport is experiencing massive growth with 3,500+ Flexporters across 20+ global offices and warehouses. And we’re just getting started.

As a Customs Broker, you will be part of the customs operations team and play a vital role in ensuring the smooth movement of goods across US and international borders.  Your work directly supports Flexport’s end customers in achieving their compliance goals by executing the clearance of shipments. Most importantly, you will play a pivotal role in taking our customs operations to the next level at Flexport: allowing us to effectively scale to achieve our mission of making global trade easy for everyone a reality.

You will:

  • Make CBSA entries under CBSA law for high profile clients
  • Digitally prepare and file all documentation required for goods to clear CBSA
  • Maintain up to date knowledge of all regulations and procedures of the CBSA and Participating Government Agencies (PGA)
  • Review and organize incoming documents to ensure compliance with CBSA and PGA's reporting requirements
  • Provide necessary documents to participating government agencies, including but not limited to PGA's
  • Provide exceptional customer service support to clients, ensuring a seamless and positive experience throughout their interactions with Flexport. 
  • Learn and follow global customs laws, regulations, and trade agreements to ensure compliance with import and export requirements.
  • Participate in training programs to enhance your knowledge of customs compliance and stay up to date on changes in customs regulations and industry practice
  • Work shift will be either afternoons or midnights

You should have:

  • BA/BS degree preferred 
  • Strong attention to detail and organizational skills.
  • An obsession with client happiness. You succeed when they succeed. 
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it. 
  • Basic understanding of international trade and customs regulations (previous experience is a bonus)
  • Familiarity with CBSA product classification and rulings
  • Excellent communication, interpersonal, and organizational skills
  • An obsession with client happiness. You succeed when they succeed.
  • Proficient computer skills, including G Suite applications.
  • Willingness to learn and adapt to changing customs practices and regulations.
  • Ability to work well under supervision and in a team-oriented environment.
  • Strong work ethic and commitment to accuracy and compliance.

Worried about not having any logistics experience? 

Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Find Your Role at Flexport

Offene Stellen ansehen