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Partnerships Manager, Turkey and Middle East

Team

Global Operations

Location

Amsterdam

Partnerships Manager, Turkey and Middle East

Join us to solve real world problems while shaping the future of global trade.

The opportunity:

As a result of our global expansion, we're looking to hire a Partnerships Manager, Turkey & Middle East to join our growing EMEA Partners Team. This role will work in a cross-functional environment, partnering closely not only with our forwarding and customs partners, but also different teams across the company to achieve our shared goals. You’ll get substantial leadership exposure, focus on the highest priority business issues, and be plugged into every facet of the business.

You will:

  • Performance manage the 3+ freight forwarding and customs partners Flexport uses in Turkey and the Middle East, leveraging global performance metrics, targets, dashboards, and reporting to drive quality and consistency of operations
  • Own exceptions and escalations on shipments operated by assigned Flexport Partners (supported by Partner Operations Associates)
  • Work with partners to plan sufficient resources necessary to support Flexport’s rapid growth
  • Drive continuous performance improvement within assigned partners through digital adoption, process improvement, and ongoing enablement
  • Own sourcing, vetting, and onboarding of new freight forwarding and customs partners where needed
  • Sell the Flexport brand to create excitement and willing exclusivity
  • Be a trusted advisor and coach to partners; continuously identify gaps and develop solutions focused on process standardization for both operations team and partners
  • Contribute to the development and implementation of next gen partner software, including localization requirements for assigned markets
  • Ensure partners operate with a high level of integrity and compliance to global regulatory requirements
  • Establish clear metrics and follow through for success of your country/region
  • Leverage the network to create more commercial opportunities through our internal sales organization or through our partners
  • Own the success of the market/markets that you are responsible for

What you’ll need:

  • BA/BS degree with 6-8 years of professional logistics, supply chain, projects, programs or consulting experience specifically related to Turkey;
  • Fluent in Turkish skills & professional experience within Turkey market desired;
  • Strategic vision and ground floor execution;
  • Strong ability to build relationships with local partners in the diverse cultural context of Turkey & Middle East;
  • Solid negotiation skills and ability to influence without authority;
  • Excellent communication, interpersonal, and organizational skills, able to connect within partner organizations at multiple levels;
  • Execute end to end with world class follow through;
  • Next-level attention to detail and the drive to deliver ahead of schedule with a servant leadership approach;
  • A system and process oriented mindset;
  • Ability to travel locally, nationally and internationally;
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.

About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. 
At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
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Customs brokerage services are provided by Flexport’s wholly-owned subsidiary, Flexport Customs LLC, a licensed customs brokerage with a national permit. International ocean freight forwarding services are provided by Flexport International LLC, a licensed Ocean Transportation Intermediary FMC# 025219NF. U.S. trucking services are provided by Flexport International, LLC, a FMCSA licensed property broker USDOT #2594279 and MC #906604-B. Cargo insurance is underwritten by an authorized insurance company and offered by Flexport affiliates. Insurance coverage is not available in all jurisdictions. See http://flx.to/insurance-notice for more cargo insurance information and disclosures. All transactions are subject to Flexport’s standard terms and conditions, available at www.flexport.com/terms 沪ICP备16041494号

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