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Senior Product Designer, Freight Forwarding Operations

Team

Product Design & Research

Location

Chicago

Senior Product Designer, Freight Forwarding Operations

Build the designs that fuel global trade

The opportunity:

The Flexport Design team creates the end-to-end user experiences for our clients, their suppliers, and our service partners (Airlines, Ocean Carriers, Trucking Companies). The Product Designers are key stakeholders in the full product development lifecycle, from working with their cross-functional partners to creating the product vision to ensuring pixel-perfect implementation. The challenges Product Designers tackle at Flexport are complex. To be successful, Product Designers must be able to work cross-functionally, think deeply, and communicate clearly. Now is an exciting time to join our design team as we lay the foundation for our vision of global trade.

As a Product Designer on Operations Experience team, you will help drive the end-to-end user experience for our suite of operations products. You will focus on designing collaborative tools to enable both internal and external trade specialists to coordinate, move, and track international freight.

You will:

  • Collaborate with your cross-functional team to create a holistic long-term vision and high quality design solutions for your product. 
  • Conduct user research and gather data insights with guidance from senior researchers. 
  • Present work in a range of mediums and fidelities throughout the design process.
  • Build prototypes to share and test concepts with stakeholders.
  • Incorporate and recommend ways to extend Flexport’s design system.
  • Give and solicit feedback from other designers to continually raise our bar for quality.
  • Actively participate in the product designer interview process.

You should have:

  • 5+ years professional hands-on design experience.
  • Strong portfolio of product design work illustrating multiple successfully launched products. Please include a link and password to your portfolio.
  • Ability to clearly articulate your work and rationale while advocating for UX.
  • Expert understanding and application of user-centered design methods.
  • Experience working with product teams in a dynamic, agile environment.
  • Demonstrated strategic thinking and vision.
  • A degree in HCI, UX, Interaction Design, or related field is preferred.

About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

Worried about not having any freight forwarding experience?

  • Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward.
  • What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers.
  • We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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Customs brokerage services are provided by Flexport’s wholly-owned subsidiary, Flexport Customs LLC, a licensed customs brokerage with a national permit. International ocean freight forwarding services are provided by Flexport International LLC, a licensed Ocean Transportation Intermediary FMC# 025219NF. U.S. trucking services are provided by Flexport International, LLC, a FMCSA licensed property broker USDOT #2594279 and MC #906604-B. All transactions are subject to Flexport’s standard terms and conditions, available at www.flexport.com/terms 沪ICP备16041494号

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